Privacy Policy
End-User Privacy Policy
Privacy & security policy
Ucardia, Inc. (“we, “us,” “our” or “Company”) operates the www.ucardia.com website (“Site”) as well as provides an array of cardiac rehabilitation services, including telehealth services, instructional cardiac rehabilitative therapy, nutritional guidance, and mental wellness. This policy applies to the Site as well as to the services and applications we provide, collectively known as the “Services.” Ucardia, Inc. is committed to ensuring that personal information shared through the Services is protected and kept confidential. By accepting our Company’s Terms of Use or providing information to us via our Site, you consent to the use and disclosure of your Personally Identifiable Information (PII). Please note that the use and disclosure of such information is also subject to the practices of the healthcare providers with whom you may interact through the Services. This policy does not apply to any information collected by third parties not controlled by us, including through any link that may be accessible through the Services. To adjust your email and data preferences or opt out of further communications, either log-in into your account by using our Account Services or send us an email to legal@ucardia.com.
Minors
Ucardia’s Services are not intended for minors under the age of 18. No one under the age of 18 should provide any information to us or use our Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on or through any of the Services or any of its features or register on the Site, use any of the interactive or public comment features of any of the Services or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name, username or any pictures of you. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13 without the consent from a parent or legal guardian, please contact us at privacy@ucardia.com.
Information Collection
We collect or may collect several types of information, including PII, when you use the Services. Examples of such information include name, email, phone number, address, date of birth, credit card information, and analytics information. Ucardia, Inc. collects and uses such information for such purposes as providing the Services, marketing and promoting our Services, market research data, user experience monitoring and improvement and related business purposes. We never sell PII that we collect.
A user has an option to upload a photo when using the Services. If they choose to do so, Ucardia only uses the photo for personalization while the user interacts with the Services. Ucardia does not analyze or share photo data.
Ucardia, Inc. maintains web logs to record data about all visitors who use the Site and interact with the Services and we will store this information. These logs may contain IP address information, type(s) of operating system(s) you use, the date and time you visited the site, and information about the type of device you use to connect to the Services and the Site pages you visited. All web logs are stored securely. You may be asked to submit personal information if you sign up for a demo, register for an event, access our free content, or make similar requests. Examples of free content include webinars, case studies, videos, and promotional events. If you submit any personal information that is not your own, you represent that you have the authority to do so and to permit us to use that information in accordance with this Privacy Policy. If you contact us with a question, comment, or complaint, we may collect your name and contact information (such as your email address or mailing address) in order for us to respond to your request. We may also keep a record of the correspondence in order to assist you in the future. If you sign up to receive marketing communications from Ucardia, Inc., we will collect your name and email address in order to email you regarding products and services that you have indicated are of interest to you. You may also be added to our marketing list when you create an Ucardia account or are issued one. If you apply for a job at Ucardia, Inc., you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.
Submit, access, adjust, or remove your information
If you would like to access, correct, amend, remove, obtain a copy, or limit the use of any PII about you that has been collected and stored by Ucardia, Inc., please contact us at legal@ucardia.com so that we may respond to your request. For your protection, we may need to verify your identity before fulfilling your request to access, correct, amend, remove, obtain a copy, or limit the use of your PII. We will respond to your request at our earliest convenience and in compliance with and in accordance with applicable law. We may need to retain certain information for record-keeping compliance, to complete transactions that you began prior to requesting such access, change or deletion, or in the event that you have an active account using our software and/or the Services. In general, we will retain your PII for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You have the ability to opt in to receiving messages from Ucardia, Inc., to opt out of receiving direct marketing or market research information, or to adjust your specific email preferences. To opt in to emails, adjust your email and data preferences, or opt out of further communications, visit our Account Services. By actively opting into emails from Ucardia, Inc., you agree that your information may undergo processing including updating your record to reflect your affirmative request to receive emails and tracking within those emails such as when you open them and when you click on links. We use that data to determine which content resonates with you to personalize your experience with Ucardia, Inc. and for other marketing purposes, such as determining your interest in our Services. If you do not want to have your data processed in this manner, you can opt out of emails from Ucardia, Inc. or you can abstain from opting into communications. We include a link to change your email preference, unsubscribe, or opt out on all marketing communications. Please note that you may continue to receive certain transactional and account-related messages from us after opting out, such as system outage alerts.
“cookies” and internet tags
Ucardia, Inc. may collect and process information about your use of the Services, such as the Site pages you visit, the website you came from and some of the searches you perform. We use this information to help improve the contents of the Site and the Services and to compile aggregate statistics about individuals using our Site and the Services for internal, market research purposes. In doing this, we may install “cookies” that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. A cookie is a small piece of information, which is sent to your browser and stored on your computer or other device. Cookies do not damage your device. You can set your browser to notify you when you receive a cookie. This will enable you to decide if you want to accept it or not. If you do not accept cookies, you may not be able to use all functionality of your browser software or this Site. We may obtain the services of outside parties to assist us in collecting and processing information collected through cookies. Ucardia, Inc. may also use internet tags (also known as action tags, web beacons, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) and cookies through the Services and may deploy these tags/cookies through a third-party advertising partner or a web analytical service partner The third-party partner or the web analytical service partner may be able to collect data about visitors to the Site and other sites because of these internet tags/cookies, may compose reports regarding the Site’s activity for us and may provide further services which are related to the use of the Site and the internet. They may provide such information to other parties, if there is a legal requirement that they do so, or if they hire the other parties to process information on their behalf. If you would like more information about web tags and cookies associated with on-line advertising or to opt-out of third-party collection of this information, please visit the Network Advertising Initiative website https://www.networkadvertising.org. (We are not affiliated with the Networking Advertising Initiative in any way.) If you opt out, please be advised that your user experience will be affected.
Do not track policy
We do not honor any web browser “Do Not Track” signals or other mechanisms that allow you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. At present, no universally accepted standards exist on how companies should respond to do-not-track signals. In the event a final universally accepted standard is established, we will assess and provide an appropriate response to these signals.
Mobile Devices
When you download or use apps created by us (e.g., to deliver the Services), we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results and other personalized content. Most mobile devices allow you to turn off location services.
Non-personal Data
Ucardia, Inc. may use non-personal information to analyze data into useful information. This process of data mining is done in the aggregate, is non-personal, and allows us to find correlations and patterns in the data. Ucardia, Inc. does not provide any personal information to third party sites that display our interest-based ads. However, third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards. Also, some third parties may provide us information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising.
Sharing of information
Ucardia, Inc. shares PII as permitted by law and as authorized by you as described in our Terms of Use, this Privacy Policy, or otherwise. Ucardia, Inc. employs third parties to perform functions on our behalf. Examples include technical assistance, analyzing data, and providing marketing assistance. They have access to anonymized and non-anonymized personal information needed to perform their functions, but may not use this information for other purposes. Access to this information will permit them to provide services more efficiently and effectively to you and to us. For example: your IP address may be used to estimate your location and personalize your experience with the Services; we may share information such as IP address, user name, email address, and cookie and web beacon information with third parties in order to tailor advertising to our various market segments; your IP address and email address and the page you are viewing may be shared with a third party that operates the “chat” feature for our Services; and aggregate data about IP addresses, pages loaded, time to load pages and errors encountered may be used by third-party performance monitoring and improvement products. These third parties may be required to disclose information, as described in the section below entitled “Disclosures in Accordance with Law.”
Third party sites/trusted relationships
We may share information with healthcare providers who provide services to individuals, and they share information with us, for purposes related to treatment, payment and healthcare operations, and otherwise as agreed or authorized by you. In some cases, our Site contains links to other sites, including links to relevant thought leadership articles in third-party publications that are not directly affiliated with Ucardia, Inc. We do not share your PII with those sites (unless you specifically authorize such sharing) and are not responsible for their privacy procedures. We encourage you to learn their particular privacy policies.
Disclosures in accordance with law
Ucardia, Inc. discloses PII about you as required or permitted by law, including complying with legal process (for example, we may disclose your information as necessary to comply with an authorized civil, criminal, or regulatory investigation). We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release PII or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant, or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate the Site or to protect our rights or property, or that of our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
Your California Privacy RightsCalifornia Civil Code Section § 1798.83 permits Users of Ucardia Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to privacy@ucardia.com or write to us at: Ucardia Inc., located at: 3713 Meredith St., Austin, TX 78703.
Changes to this privacy policy
Ucardia, Inc. may amend this Privacy Policy at any time in our discretion.
Questions or suggestions
If you have any questions or suggestions on ways we can improve our privacy policy with respect to personal information, please email us at legal@ucardia.com.
Last Updated: September 2023
