We appreciate your decision to use the Ucardia website located at www.ucardia.com (“Website”), along with our mobile and tablet applications ("Apps"), and/or the service provided by Ucardia (“Company" or “we” or “our” or “us”). This service offers online courses and a monthly membership tailored for individuals to participate in cardiac rehabilitation and wellness programs via the Website and Apps and any additional services the Company may offer from time to time (collectively referred to as the “Service”). Ucardia offers a personalized program of exercises and educational content, accessed by remote monitoring devices and the Ucardia app. You will be paired with an exercise physiologist who will be your guide through the journey to ensure you are successful in your health goals.
These Consumer Service Terms of Use (“Terms of Use”) governs your engagement with the Service, including browsing and viewing content on the Website and the Apps. Prior to utilizing the Service, you should carefully review these Terms of Use. By accessing the Service, you confirm your understanding of and agreement to be bound by the terms of these Terms of Use, including: (a) the conditions in Section 14, in which you agree to settle specific disputes through arbitration instead of court proceedings and choose not to initiate or join class action lawsuits; and (b) the conditions in Section 7, detailing the terms and conditions for recurring subscription fees for select paid account types. If you cannot agree to the entire terms and conditions of this Terms of Use, you may not use the Service.
Not Medical Advice. NO PART OF THE SERVICE SHALL BE INTERPRETED AS MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. UCARDIA DOES NOT PROVIDE MEDICAL SERVICES OR RENDER MEDICAL ADVICE. NOTHING IN THE SERVICE IS OR SHOULD BE CONSIDERED, OR USED AS A SUBSTITUTE FOR, MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. You should always discuss any questions or concerns that you might have about your health or medical condition with your doctor or other Healthcare Provider. This service does not provide real-time cardiac monitoring or life-saving monitoring like a pacemaker or other device. This device is designed to help with cardiac healing and overall exercise and health. The Service should not be used for medical emergencies. In case of a medical emergency, call 911 (or the appropriate emergency number in your area) immediately.
Equipment Charges
As part of the Service, we provide you with a Recovery Care Package (“Care Package”) to enable access to our Service. The Care Package includes a tablet with the application built in, a blood pressure cuff, an activity tracker, a scale, and a pulse oximeter. In the event of termination of the Service, we will provide a prepaid return shipping label to return the Care Package. We retain the right to impose charges for Care Packages that are not returned. A Care Package is considered unreturned if we do not receive it within 30 days following your last session with an Exercise Physiologist or in the event your use of the Service is terminated for any reason. The Care Package is currently valued at $400, but such value is subject to change at any time. If we do not receive communication from you within one week following the Care Package delivery deadline, as indicated by the carrier tracking ID number, we may charge you up to $400 or the then current value for the Care Package using your credit card on file. If you discontinue communication while retaining the Care Package according to the shipping tracking ID number, Ucardia reserves the right to charge you $75 per week for possessing the Care Package until it is returned or we have recouped the cost of the Care Package.
For assistance in returning your package, please contact support@ucardia.com.
Membership Cost
The Ucardia membership fee grants access to our technologically advanced member services, such as the Care Package and exclusive application, designed to enhance your Ucardia experience. The membership is $200/month and provides you access to up to twelve (12) sessions with an exercise physiologist (EP) and/or nutrition specialist (if available) (“Support Sessions”). There is a minimum membership commitment of three (3) months when you join. All Support Sessions must be scheduled in advance.
Early Termination Fee
If you decide to discontinue your chosen program before completing the 3-month initial term, be aware that Ucardia will charge you the monthly fees for these 3 months regardless of termination.
1. Age Restriction
Ucardia's services are not intended for individuals under the age of 18. Do not use the Service if you are below 18 years old. By clicking "I Agree" or by registering or using an account with the Service, you confirm that you are at least 18 years old. Ucardia's Privacy Policy outlines the Company's data collection, usage, and disclosure practices related to the Service. By accepting these Terms of Use, you agree to the practices described in the Privacy Policy, which may be updated by Ucardia from time to time. You also agree that Support Sessions are only for you.
2. Service Overview
Ucardia's Service enables users to access instructional videos and other media content providing guidance on cardiac health, nutrition, exercise, and overall wellness regarding heart health ("Program Content"). You will be required to pay fees for using the Service, as detailed in these terms of service. The Program Content is provided for informational purposes only and does not offer medical advice. Users should consult with their healthcare providers to determine if the Program Content is suitable for their needs and to receive guidance on specific medical conditions or concerns. Ucardia does not guarantee the accuracy, currency, or completeness of the information in the Program Content. THE PROGRAM CONTENT IS PROVIDED "AS IS." UCARDIA SPECIFICALLY DISCLAIMS ANY WARRANTIES THAT THE PROGRAM CONTENT (i) IS ACCURATE, RELIABLE, OR COMPLETE; (ii) WILL BE ERROR-FREE; OR (iii) WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
3. User Representations and Warranties
You agree not to engage in or attempt to engage in activities that violate any laws, third-party rights, or Ucardia's policies while using the Service. You will not attempt to use the Service if Ucardia has banned or suspended you, use another user's account or allow someone else to use your account. Any illegal activities associated with the Service may be reported to the proper authorities.
4. Ownership and Intellectual Property Rights
Ucardia retains all rights, titles, and interests, including intellectual property and proprietary rights, in the Service, its content (excluding your content), and any data generated or collected through its use (collectively, "Ucardia Materials"). You agree not to engage in unauthorized use, distribution, copying, modification, public performance or display, transmission, publishing, editing, adapting, or creating derivative works from Ucardia Materials. You also agree not to reverse engineer, decompile, or disassemble the underlying source code, algorithms, or programs of Ucardia Materials. Ucardia reserves the right to modify or discontinue the Service or any versions thereof at any time, without notice, at its sole discretion.
5. External Websites
The Service may contain links to third-party websites or online services. You acknowledge and agree that Ucardia is not responsible for and has no liability for the content, products, or services available on such sites or your use of or interaction with them.
6. Third-Party Services Integration
The Service may include features or functionalities that interoperate with online services operated by third parties ("Third-Party Services"), through agreements between Ucardia and such service operators ("Operators") or by using generally available application programming interfaces provided by the Operators ("Third-Party APIs"). Ucardia has no control over changes to Third-Party Agreements or APIs, and any such changes may result in modifications, suspensions, or terminations. Ucardia is not liable for any consequences arising from such changes. You are responsible for complying with all agreements, policies, terms, and rules applicable to Third-Party Services when using the Service in conjunction with them.
7. Payment and Fees
By signing up for a paid Service account and providing your payment information, you agree to pay the recurring and/or nonrecurring fees displayed when you create your account and any modifications to these fees as described in these Terms of Use, as well as any additional fees you choose to incur while using the Service. Unless otherwise specified during enrollment, your payment method will be authorized for up to one month after any free trial period for the applicable Service account type and on a monthly basis thereafter until you cancel the subscription. You acknowledge and authorize Ucardia to automatically charge the payment method provided for fees incurred in connection with your use of the Service, including the canceling of membership in the trial 3-month period. You warrant that you have the necessary rights to authorize Ucardia to charge the payment method provided. If we are unable to charge your payment method for any reason or if your account becomes past due, your access to the Service may be suspended. Ucardia may modify the fees associated with your account, subject to a notice (which may be sent via email) provided at least thirty (30) days in advance of the effective date of the new fees. If you disagree with any fee modifications, you may cancel your account as outlined below. All fees must be paid in U.S. dollars (or any other currency accepted by Ucardia from time to time, as indicated during payment) and are non-refundable.
8. Restricted Activities
By using the Ucardia Service, you agree not to engage in any unlawful activities or activities that violate the terms of these Terms of Use. You are prohibited from using the Ucardia Service in any manner that could harm, disable, or otherwise negatively affect other users or the functioning of the Service. You must not obtain or attempt to obtain any materials or information through unauthorized means. You are also prohibited from using automated tools to access or gather information from the Service and must not attempt to bypass any measures implemented by Ucardia to prevent unauthorized access. You agree to provide accurate information when creating your User account and acknowledge that Ucardia may, in its sole discretion, disable any User account with a profile that is deemed false or misleading (including profiles that impersonate third parties).
9. Supplementary Conditions
Your use of certain features, materials, promotions, events, or contests within the Service may be subject to additional terms and conditions. These additional terms and conditions are incorporated into these Terms of Use, and you agree to comply with them in relation to your use of the relevant features or participation in such events.
10. Termination
You can terminate your use of the Service at any time and for any reason by deleting your Ucardia Service account or contacting Ucardia. Ucardia reserves the right, in its sole discretion and with or without notice, to terminate your use of the Service or your account. Ucardia may also discontinue the Service or any part thereof at any time with or without notice. Ucardia is not liable to you or any third party for any termination of your use of the Service or discontinuation of the Service. Sections 3 (regarding User obligations), 4 through 6, 7 (regarding accrued payment obligations), and 8 through 15 will survive the termination of your use of the Service or discontinuation of the Service.
11. Disclaimer of Warranties
The Services, along with all materials and content available through them, are provided on an "as is" and "as available" basis without any warranty or condition, express or implied. To the extent permitted by law, Ucardia disclaims all warranties, express or implied, relating to the Services and all materials and content available through them, including any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement, as well as any warranty arising from the course of dealing, usage, or trade. Ucardia does not warrant that the Services or any part thereof, or any materials or content offered through the Services, will be uninterrupted, secure, or free from errors, viruses, or other harmful components and does not warrant that any such issues will be corrected. No advice or information, whether oral or written, obtained by you from the Services or any materials or content available through the Services will create any warranty regarding Ucardia or the Services not expressly stated in these Terms. You assume all risks for any damage that may result from your access to, use, or misuse of, or inability to use the Services, your dealings with any other Services user, and any materials or content available through the Services. You understand and agree that your use of the Services, and any associated access, downloads, or otherwise obtained materials or content through the Services and any associated sites or services, are at your own discretion and risk, and that you are solely responsible for any damage to your property (including your computer system, tablet, or mobile device used in connection with the Services) or the loss of data resulting from the use of the Services or the download or use of that material or content. Some jurisdictions may prohibit a disclaimer of warranties, and you may have other rights that vary from jurisdiction to jurisdiction. To the extent that Ucardia may not disclaim any implied warranty, the scope and duration of such warranty will be the minimum permitted by law.
12. Indemnification
You agree to indemnify and hold Ucardia and its affiliated companies, along with their officers, directors, and employees, harmless from any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorney's fees (collectively, "Claims") arising out of or relating to your use or misuse of the Services, breach of these Terms of Use, or infringement, misappropriation, or violation of the intellectual property or other rights of any other person or entity, provided that the foregoing does not obligate you to the extent the Claim arises out of Ucardia's willful misconduct or gross negligence. Ucardia reserves the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
13. Restrictions on Liability and Compensation
IN NO EVENT, INCLUDING NEGLIGENCE, SHALL UCARDIA OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, THIRD-PARTY PARTNERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES RESULTING FROM OR RELATING TO THE SERVICE, INCLUDING YOUR USAGE, OR ANY OTHER DEALINGS WITH UCARDIA, EVEN IF UCARDIA OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT PERMIT THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE AFOREMENTIONED LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, UCARDIA'S LIABILITY WILL BE RESTRICTED TO THE MAXIMUM EXTENT ALLOWED BY LAW. UCARDIA OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, OR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR DAMAGES, LOSSES, OR CAUSES OF ACTION ARISING FROM OR RELATED TO THESE TERMS OF USE OR YOUR USE OF THE SERVICE BEYOND THE GREATER OF THE AMOUNT YOU PAID TO UCARDIA OR FOUR HUNDRED U.S. DOLLARS. THIS RESTRICTION ON LIABILITY SECTION APPLIES REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER GROUNDS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS OF USE PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS, EXCLUSIONS, AND RESTRICTIONS ON LIABILITY UNDER THESE TERMS OF USE WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
14. Arbitration Agreement
This Section 14 refers to the "Arbitration Agreement."
If a dispute arises between you and Ucardia, the goal is to provide you with a neutral and cost-effective method of resolving the dispute quickly. Accordingly, you and Ucardia agree that any dispute, claim or controversy at law or equity that arises out of these Terms of Use, the Service, the Apps, the Website, the Equipment or any of the other Ucardia Services (a “Dispute”) will be resolved in accordance with this Section 14 or as Ucardia and you otherwise agree in writing. Before resorting to these dispute methods, Ucardia strongly encourages you to first contact Ucardia directly to seek a resolution.
(a) Choice of Law. These Terms of Use shall be governed in all respects by the laws of the State of Texas, without regard to its conflict of law provisions. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION OR COUNTERCLAIM ARISING OUT OF OR RELATING TO ANY DISPUTE OR OTHERWISE IN CONNECTION WITH THESE TERMS OR ANY OF THE UCARDIA SERVICES.
(b) Arbitration and Class Action Waiver.
PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS.
(i) ARBITRATION. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND UCARDIA (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) IN CONNECTION WITH THESE TERMS OF USE OR ANY OF THE SERVICE, INCLUDING WITHOUT LIMITATION YOUR RIGHTS OF PRIVACY WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE AMERICAN ARBITRATION ASSOCIATION’S RULES FOR ARBITRATION AND YOU AND UCARDIA HEREBY EXPRESSLY WAIVE TRIAL BY JURY. ANY ARBITRATION SHALL BE IN ENGLISH AND THE PLACE OF ARBITRATION SHALL BE HOUSTON, TEXAS. YOUR ARBITRATION FEES AND YOUR SHARE OF ARBITRATOR COMPENSATION SHALL BE GOVERNED BY SUCH RULES. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND UCARDIA WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. YOU MAY BRING DISPUTES ONLY ON YOUR OWN BEHALF.
Neither you nor Ucardia will participate in a class action or class-wide arbitration for any disputes covered by these Terms of Use to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST UCARDIA INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if Ucardia is a party to the proceeding.
This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms.
(ii) Judicial Forum for Disputes. In the event that the agreement to arbitrate under Section 18.3(b) is found not to apply to you or your claim, you and Ucardia agree that any judicial proceeding (other than small claims actions) must be brought solely and exclusively in, and will be subject to the service of process and other applicable procedural rules of, the federal or state courts covering Houston, TX. Both you and Ucardia irrevocably consent to venue and personal jurisdiction there. Notwithstanding the foregoing, Ucardia may bring a claim for equitable relief in any court with proper jurisdiction.
(iii) Survival. This arbitration agreement will survive the termination of your use of the Services or your relationship with Ucardia.
(c) 30 Day Right to Opt-Out. You have the right to opt-out and not be bound by the arbitration provisions set forth in this Section 14 above by sending written notice of your decision to opt-out to info@Ucardia.com. The notice must be sent to Ucardia within thirty (30) days of your use of any of the Service or agreeing to these Terms of Use, otherwise you shall be bound to arbitrate disputes in accordance with the terms of this section. If you opt-out of these arbitration provisions, we also will not be bound by them.
(d) Improperly Filed Claims. All claims you bring against Ucardia must be resolved in accordance with this Section 14. All claims filed or brought contrary to this Section 14 shall be considered improperly filed. Should you file a claim contrary to this Section 14, Ucardia may recover attorneys’ fees and costs up to $15,000, provided that Ucardia has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.
(e) Prevailing Party. In the event that either party institutes any legal suit, action or proceeding against the other party arising out of or relating to these Terms of Use, the Privacy Policy, or any of the other Services, the prevailing party in the suit, action or proceeding shall be entitled to receive in addition to all other damages to which it may be entitled, the costs incurred by such party in conducting the suit, action or proceeding, including reasonable attorneys’ fees and expenses and court costs.
(f) Limitation on Time to File Claims. ANY CAUSE OF ACTION OR DISPUTE YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE, THE PRIVACY POLICY, ANY OF THE UCARDIA SERVICES OR YOUR RELATIONSHIP WITH UCARDIA MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR DISPUTE IS PERMANENTLY BARRED.
15. Unlawful Use.
You represent, warrant, and agree that while this Agreement is in effect and while using the Service, you shall not and shall not attempt to: (i) breach any laws, third-party rights, or our additional policies; (ii) re-engage or try to use the Service if Ucardia has banned or suspended you; (iii) deceive Ucardia or another user; or (iv) utilize another User's account or permit another individual to use your User account. Any unlawful activities in connection with the Service may be reported to the appropriate authorities.
16. Modification.
Ucardia reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time by posting the amended Terms of Use to our Website. If Ucardia updates these Terms of Use, it will update the “last updated” date at the top of these Terms of Use. Please check these Terms of Use. Your continued use of the Service after the posting of changes constitutes your binding acceptance of such changes. In the event of a change to these Terms of Use that materially modifies your rights or obligations (including applicable fees), Ucardia will use commercially reasonable efforts to notify you of such change. Ucardia may provide notice through a pop-up or banner within any of the Ucardia Services, by sending an email to any address you may have provided for your account, or through other similar mechanisms. Additionally, if the changed Terms of Use materially modify your rights or obligations, Ucardia may require you to provide consent by accepting the changed Terms of Use. If Ucardia requires your acceptance of the changed Terms, changes are effective only after your acceptance. For all other changes, except as stated elsewhere by Ucardia, such amended Terms or fees will automatically be effective, replacing the previously-effective Terms or fees, thirty (30) days after they are initially posted on any of the Ucardia Services. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS, PLEASE IMMEDIATELY TERMINATE YOUR USE OF ALL UCARDIA SERVICES.
To the extent that any modifications to the Terms of Use are not allowed under applicable laws, the prior most recent version of the Terms of Use shall continue to apply.
17. Severability.
If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable, then that provision will be limited or eliminated from these Terms of Use to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions.
18. Relationship of the Parties.
The parties agree that nothing in these Terms of Use shall be construed as creating a joint venture, partnership, franchise, agency, employer/employee, or similar relationship between the parties, or as authorizing either party to act as the agent of the other. You are and will remain an independent contractor in your relationship to Ucardia. Nothing in these Terms of Use shall create any obligation between either party and a third party.
19. Assignment.
These Terms of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Ucardia without restriction. Any assignment attempted to be made in violation of these Terms of Use shall be void.
20. Survival.
Upon termination of these Terms of Use, your use of any Ucardia Services or your relationship with Ucardia any provision which, by its nature or express terms should survive, will survive such termination or expiration.
21. Headings.
The heading references herein are for convenience purposes only, do not constitute a part of these Terms of Use, and will not be deemed to limit or affect any of the provisions hereof.
22. Entire Agreement.
These Terms of Use, together with the Privacy Policy, are the entire agreement between you and Ucardia relating to the subject matter herein and will not be modified except by a change to these Terms of Use made by Ucardia as set forth herein.
23. No Agency.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms of Use.
24. Geographic Restrictions.
Ucardia is based in the state of Texas in the United States. Ucardia makes no claims that accessing or using or that any of the Service or any of the content is accessible or appropriate outside of the United States. Accessing or using the Service or any of other Ucardia Services may not be legal by certain persons or in certain countries. If you access any of these Ucardia Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Ucardia with respect thereto.
25. Electronic Communications.
The communications between you and Ucardia use electronic means, whether you visit the Website or any Ucardia Services or send Ucardia e-mails, or whether Ucardia posts notices on the Website or the other Ucardia Services or communicates with you via e-mail. For contractual purposes, you (a) consent to receive communications from Ucardia in an electronic form; and (b) agree that all terms, conditions, agreements, notices, disclosures, and other communications that Ucardia provides to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing. The foregoing does not affect your statutory rights.
26. Disclosures.
The Service and other Ucardia Services are offered by Ucardia, Inc., 3713 Meredith St, Unit A, Austin, TX 78703 and email: info@ucardia.com.
If you are a California resident, you may have this same information emailed to you by sending a letter to Ucardia, Inc., 3713 Meredith St, Unit A, Austin, TX 78703 with your email address and a request for this information. California users are also entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.